Privacy Policy

Effective Date: 01/05/2025

1. Introduction

Welcome to Risan Enterprises. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and disclose your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and contact details
• Service Information: AC model, service history, and repair details
• Technical Data: IP address, browser type, and device information

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process service requests and appointments
• Communicate with you about your service
• Improve our services and customer support

4. Data Security

We implement appropriate security measures to protect your personal information using industry-standard protocols. However, no electronic transmission or storage is 100% secure.

5. Third-Party Services

We may use third-party service providers to help operate our business. These third parties have access to your information only to perform specific tasks on our behalf.

6. Your Rights

You have the right to:

• Access and request copies of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data

7. Cookies

We may use cookies to improve your experience on our website. You can set your browser to refuse cookies, but some features may not work properly.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of changes by posting the new policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: risanenterprises2025@gmail.com
• Phone: 9671858686
• Address: House No 241B, opposite Boom Plaza, Block F, Sector 57, Gurugram, Samaspur, Haryana 122003